Privacy Policy

Our Privacy Policy

At Holden Bespoke client confidentiality and privacy is of the utmost importance – this is applicable to both visitors and clients. All information shared with us is marked as private and confidential, unless you specify otherwise. Information is held securely and necessary steps have been taken to safeguard your details. Our Privacy Policy outlines why and how we collect your personal information and how it is treated thereafter. By visiting www.holdenbespoke.com you are consenting to this Privacy Policy.

Holden Bespoke provides a website where users may browse our “services” including full wedding planning, on the day coordination and one to one consultations, as well as a blog where users are able to read articles with wedding planning advice. Use of www.holdenbespoke.com including all of the materials and services present and available on the website is subject to the following Privacy Policy. The Policy applies to all site users, visitors and customers.

What information do we collect?

We may collect, use and store the following information:

– Personal information voluntarily entered into our website forms and newsletter subscriptions for the purposes of communication
– Communication with Holden Bespoke via any channel
– Data from our analysis of user behaviour and activity on our website including your IP address, referral source, length of visit, page views, website navigation and social media sharing
– Product orders which allows us to fulfill orders and communicate with you
– Blog interaction
– Cookies

How your information is used

How your information may be used:
– For strategic development of the website
– To personalise and develop user experience enabling us to provide more relevant content
– To communicate with you based on the preferences you submitted to us
– To keep you updated with any changes to the website
– To inform you of any products or service you may find useful or interesting
– To enable third parties to carry out statistical analyses’, technical, logistical or other functions on our behalf including determining behavioural preferences to manage online advertising
– With Product Orders your information is shared with PayPal, who provide the transaction service on our behalf. No payment information is stored by Holden Bespoke. Your details collected are used to manage your order and our customer services.

Cookies and how we use them

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you have agreed to accept cookies, the file is added and the cookie helps analyse web traffic. Cookies allow web applications to respond to your internet use as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with an improved website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give Holden Bespoke access to your computer or any information about you, other than the data you choose to share with us.

This website sets functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

You can choose to accept or decline cookies. Most web browsers are set to automatically accept cookies, but you are able to modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Third party links

Third party links may be listed occasionally on our website. We do not endorse their privacy policy or the way they collect user data and cannot be held responsible for this. When visiting any third party links please make sure to check their Privacy Policy before submitting any sensitive information.

Security

Security of your information Your information will not be shared with third party companies or other users unless:
– We are required to by law or regulation
– Holden Bespoke undertakes a merger, sale or change of control of the business

Holden Bespoke takes security measures which protect information of a personal nature from unauthorised access. However, we are unable to give a 100% guarantee that information submitted over the Internet is secure, therefore you acknowledge that information you are happy to share with us could potentially be accessed by an unknown party. Holden Bespoke is not responsible in this situation and no claims can be made relating to this.

Changes in Policy

We reserve the right to amend our Privacy Policy at any time in the future with no notice. Any changes will be available to be seen on our website and you are responsible for keeping your information up to date.

Contact and updating your information

If you would like to see or change any of the personal information we hold on you please use the contact form to communicate this to us. If you have any further questions regarding our website or privacy policy please do get in touch via hello (at) holdenbespoke.com